This resource contains a pack of 16 cards that bring up issues that can be faced while delivering a presentation. It also covers best practice skills. It is advisable to prepare well before delivering a presentation and know how to address these issues. It also contains a Trainers Answer Sheet. The card deck can be used in the following ways: • Warm up activities • Part of a lesson on presentation skills. • End of lesson activity • Discussions • Games Instructions: 1. Use the Word document to make any changes to the scenarios. Go straight to 2 if no changes are required. 2. Print out the cards sheet that you want to use. 3. Cut out with scissors or guillotine 4. Shuffle the deck and let learners choose a card. Learners express their opinion and then the group add any other ideas. You have a trainer’s answer sheet available. 5. Optionally, have the group make up their own presentation issues using the black sheet and try them out with each other in groups. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

This resource is a Powerpoint Presentation that can be used to train people on how to write emails effectively. I have used this on a leadership course and it was well received. There are some time saving gems in here that can be easily implemented into your work day. There are also tasks that can be completed in pairs or groups. Lots of areas for discussion. Also a good opportunity for businesses to think about and discuss best practice for their own organisation. The average office worker receives around 80 emails each day. With that volume of mail, individual messages can easily get overlooked. Follow these simple rules to get your emails noticed and acted upon: Don't over communicate by email. Make good use of subject lines. Keep messages clear and brief. Be polite. Check your tone. Proofread. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

This is a 20 slide powerpoint presentation that tackles the subject of Workplace Diversity. Our workplaces are made up of many different races, cultures and languages. This often creates communication problems that slow down production, cause misunderstandings and generally can create a divided workforce if issues are not addressed. There is an editable ppt file and a pdf. This powerpoint is for Supervisors and Managers that work in such an environment. It contains practical advice for dealing with language issues in particular. Topics covered: Definition Manager’s responsibilities The employee’s perspective Use clear english Other ways to bridge the gap Assess understanding

This is a 20 slide professional presentation that also contains word templates for learners to work on as part of the training presentation. The presentation includes step by step processes and you-tube examples. There is also a teachers document that contains extra information relating to the slides. Learning Objectives: You will learn how to Brainstorm effectively to generate ideas. You will then use the Fish Bone Analysis tool to identify the cause and effect of a workplace problem. Finally, you will create a SMART goal to address the problem. This is an effective introduction for learners that are about to embark upon a project in any industry. It encourages good practice for resolution of issues and problems. It gives them essential skills to work through issues using logical methods.

This 46 slide presentation is a complete lesson that shows learners how to conduct themselves, prepare for and complete a job interview. It addresses questions that will arise during an interview and suggested responses. It is interactive in that there are tasks for learners to complete in pairs and groups. The lesson concludes with mock interview practice by participants. It is provided in a ppt editable version and a pdf. Topics Covered: Sharing Experiences Types of Interviews Stages of an effective interview The PAR technique Body Language Three most feared Questions Practice a Mock Interview ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

This resource contains 3 templates. One for responding to a job vacancy and two CV templates. The two CV templates are for you to fill out with your own information. The structure and format have been provided, all you have to do is input the relevant details. The cover letter is proven and tested. All that use it have got the interview. Remember, when applying for a job, ensure that you customise the letter to suit the advertisement / job description.

Canva is an excellent, free, design tool that can save us time and money. It makes sense to use this instead of paying for expensive designers. This step by step guide addresses the problem of not being able to create a transparent background logo in Canva (without paying). When the background is white or doesn’t match your document, it ends up looking unprofessional. Solution:  The logo is created in Canva.  Once created and saved, we use a separate website to make the white background transparent.  It can then be used for multiple documents with ease and have that professional look to it.

Shortcut keys for Google docs to make your life easier. Provided in a Word document for editing and a PDF file. Use as handouts for students / learners to increase their efficiency when using Google to create documents. Shortcuts for following: Common Commands Text formatting Paragraph formatting Images and drawings Comments and footnotes Menus Text selection with keyboard Text selection with mouse Moving around your Document Table navigation Other tools and navigation

Kahoot is an extremely popular web based learning tool that students absolutely love. And it is free to use! The resource contains a PowerPoint Presentation and a PDF file. This lesson contains step by step graphic instructions on the following topics: Sign up and log on to Kahoot Find and explore other Kahoots Duplicate an existing Kahoot on a topic of interest. Edit an existing Kahoot and make it your own. Publish your Kahoot Play your Kahoot ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

This is a collection of 9 Lessson Plan Templates and 9 Examples of Lesson plans that I have used for ESL and workplace / vocational training. New teachers or existing teachers that are looking to review their lesson plans will find this useful. They are for both workplace and classroom use. The files are word documents that are fully editable so that you can use them or modify to suit your needs.

This resource contains a 25 slide PowerPoint presentation with teachers notes attached in a word document that can be used as a general lesson plan. It has been created specifically for students and will be most useful at the beginning of a school year. My resources are provided in pdf format and a format this is fully editable. Also included is a worksheet that has an example of how to set out SMART goals and room to create their own. The subject of Vision Boards is also touched upon and there are some example pictures of how this can be achieved. Please remember to follow me and leave a review. Once you have left a review, contact me, and you may have one other individual resource free of charge. Thank you for your custom.

Zoom is a platform to interact online. Use it for video conferencing, online meetings, webinars, chat, teaching, training, distance learning, family meetings and general collaboration. If you’ve been thrown in the deep end with digital learning, then this resource is what you need. This guide provides step by step instructions with lots of pictures to make it easy to understand. This will give you the confidence to participate in and run (host) effective online classrooms and meetings. The topics covered are below: Introduction to Zoom Signing up to Zoom Join a Meeting via Email Join a Meeting using a Unique Code Host a Meeting and invite participants Schedule a Meeting using the desktop Meeting Controls Class Waiting Room – Setting Up Class Waiting Room – Accept into Meeting Add a Virtual Background Lock Meeting Use the Whiteboard Share Screens Breakout Rooms Record your Meeting Assigning another person as Host Zoom Shortcut Keys Classroom Etiquette / Tips Business Etiquette / Tips Copyright | Terms of Use

This resource is a PowerPoint presentation with attached notes that can be used as a lesson plan. It is a complete lesson on creating and writing smart goals. I have used this for many different audiences from young people through to the corporate sector when looking at setting goals for learning, business and personal areas of life. The worksheet has a couple of examples of how to set out SMART goals and room to create their own. The files are editable so that you can make relevant changes for your particular audience if required. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

This training manual lists all the steps required to create, edit and delete headers and footers in Microsoft Word. It is set out step by step with lots of graphics to make it easy to follow. Essential skills if you are working with documents that are over 2 pages long. I have included both a Word and pdf document for editing and printing as required.

This training manual covers Mail Merge, Styles, Headers and Footers, automated Table of Contents, Page Numbers and Indexes. Great for managing those long documents and reports. The word file is editable and exercise files are also provided. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

This resource is for those that are new to Microsoft Excel and want to quickly learn and practice using calculations in Excel. The spreadsheet has a number of different sheets within it that have clear instructions and practice exercises to use for yourself or your learners to quickly master basic concepts. I have used this to teach students and workplace learners with much success. Covers addition, subtraction, multiplication and division on sheet 1. Sheet 2 has Autosum and subsequent sheets practice using these with common spreadsheets such as invoices and profit and loss scenarios. Simply give learners a copy of this spreadsheet and work through together or let them try by themselves. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

These forms cover Microsoft Word, Excel, Powerpoint, and Outlook as well as a basic users form. When planning computer training it is essential to have an idea of the skill level of participants. You can hand out or email these forms to learners before or during a session. They simply fill them out and return them. You can then use the information to split up groups into appropriate skill levels or just for general content planning for the session. I have also included a Feedback form that can be used to hand out after the session. They are in Word format so that you can easily remove or add any of the skills. I have used these for corporate groups and community groups successfully.